Frequently Asked Questions.

The Diagnostic Seat (£30) is always the best first step. It's a relaxed 1-on-1 session designed to understand where your child is academically and emotionally with maths. There's no test, no pressure — just a conversation and some gentle exploration. After this session, you'll receive a written roadmap of recommended next steps. There's no obligation to continue beyond the diagnostic.

Not at all — many of our students have never had tuition before. The Diagnostic Seat is specifically designed for this. It eases students in gently and helps Mr Brown understand how they learn before any formal support begins. Most students leave feeling surprised by how relaxed it was.

BrownTuition specialises in KS2 transition (Years 5–6), KS3 (Years 7–9) and GCSE (Years 10–11) maths. This covers all major exam boards — Edexcel, AQA and OCR. If you're unsure whether your child's year group is suitable, just get in touch and we'll advise.

In most cases, the first session can be booked within 1–2 weeks. During busy periods (before mock exams or GCSEs), availability may be slightly more limited. The best approach is to use the booking page to find a slot, or send an enquiry and Mr Brown will respond within 24 hours.

Standard sessions are 60 minutes. Extended sessions of 90 minutes are available and better value for students who need more sustained focus time. The Diagnostic Seat is always 30 minutes. Bootcamp sessions run for 2–3 hours.

Once a week is standard and works well for most students. For students under exam pressure (approaching GCSEs), twice weekly can accelerate progress significantly. Mr Brown will make a recommendation after the Diagnostic Session based on your child's situation.

Sessions typically begin with a brief check-in — how your child's feeling, what happened at school, any areas they've found confusing since the last session. Then targeted work on the agreed focus areas, with plenty of space to work through problems rather than just watch Mr Brown do them. Sessions close with a summary and a light task to consolidate before the next meeting. Parents receive an update shortly after.

Yes — all session materials are prepared by Mr Brown and included in the session price. Students don't need to bring anything except a pen, their school maths book, and any recent tests or marked work (useful for online sessions to be photographed and shared beforehand).

Payment is made by bank transfer ahead of each session, or ahead of a block of sessions. Invoices are sent via email. We don't accept card payments at present, though this may change.

Yes — a small discount is available when booking 6 or more sessions upfront. Please mention this when making your enquiry or at the Diagnostic Session and Mr Brown will discuss the options with you.

Sessions cancelled with more than 48 hours notice are fully refunded or rescheduled without charge. Cancellations within 48 hours are charged at 50% of the session fee. We understand that family life is unpredictable — we simply ask for as much notice as possible.

No contracts, no lock-in. You can pause or stop at any time with 48 hours notice. We believe in earning your trust week by week — if the sessions aren't working for your child, we'd rather know and adjust than have you continue out of obligation.

Most parents notice a shift in attitude and confidence within 3–4 sessions — often before grades change. Academic improvement typically becomes visible within 6–10 weeks of consistent weekly sessions, though this varies considerably depending on the student's starting point, year group, and how often they attend.

You'll receive a monthly written update from Mr Brown summarising what's been covered, how your child has engaged, what to look out for, and what's planned next. Quick check-ins happen in between if anything significant comes up, and WhatsApp support is available between sessions for short questions.

Yes — a two-grade improvement is absolutely achievable with consistent effort and the right support. The Diagnostic Session will help clarify what's realistic given your child's current position and timeline. Grade improvements of two or more are not unusual — particularly when students start tackling the belief problem as well as the content gaps.

Yes. Mr Brown holds a current Enhanced DBS (Disclosure and Barring Service) certificate — the highest level of check, suitable for unsupervised work with children and young people. Certificate details are available on request at any time.

For online sessions, a parent or guardian is welcome to be present in the room. For in-person sessions, we generally find students make faster progress when sessions feel like their own space — but this is always discussed and agreed in advance. We will never work with a child in a setting that parents aren't comfortable with.

BrownTuition complies with UK GDPR. Student information is held securely, used only to deliver tuition services, and never shared with third parties. Full details are in our Privacy Policy.

Sessions run via Google Meet or Zoom, using a digital whiteboard so Mr Brown can write and explain in real time. Your child needs a device with a camera and microphone, a stable internet connection, and a quiet space. Mr Brown shares all materials digitally before each session — students should also have paper and a pen for working out.

Just a device (laptop, tablet or desktop), a stable internet connection, a working camera and microphone, and a quiet space. Mr Brown uses a digital whiteboard so sessions feel interactive and visual — students should also have paper and a pen for working out. Online sessions work brilliantly for the vast majority of students.

Precision Coaching and Group Tuition are online only. Weekend Bootcamps and Holiday Workshops are the only in-person sessions we run — both are hosted in Tooting, South West London. To protect families’ privacy and the venue, the exact address is shared with you once you sign up. If you have a specific in-person requirement, get in touch and Mr Brown will advise what’s possible.